For purposes of this Agreement, “Site” refers to the IWCA’s website (iwca.org or members.iwca.org). “Services” refers to the IWCA’s services accessed via the site, in which users can access courses on Campus IWCA, download various documents (including PDF guides, official logos, etc.), connect with third-party websites and services (such as the American Ladder Institute), download certificates of completion, upload personal and business information that will be displayed to other members and/or to any visitor to our Site, and other services not mentioned here or that may be added in the future.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit that are generated based on the data you submit, and number of clicks. Personal Information includes your email address, contact information, name, company name, company address, business type, company website, etc. that we collect when you register to become a member. You may also upload other information to your profile, if you choose to do so, that includes a profile picture, additional company and business information, employee information, phone numbers, your birthdate, information on how you found out about the IWCA, convention attendance, course information and data, and any additional information that may be added in the future by you. We may also permit you to use a public message board, in which case, everything you post to the message board will be visible to the public and in the public domain.
- Information Collected via Technology
To become a member, you are required to submit certain Personal Information, such as your email address, name, company name, company address, business type, and other contact information. You may choose to provide other personal information to your profile, such as a profile picture, additional company and business information, employee information, phone numbers, your birthdate, information on how you found out about the IWCA, convention attendance, course information and data, and any additional information that may be added in the future by you. In an effort to improve the quality of our Site and our Services, we may track information provided to us by your browser when you view our Site or use our Services, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We may track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to the user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and an aggregate basis. The IWCA may use both persistent and session cookies. Persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
- Information You Provide Us By Registering for a Member Account
- Children’s Privacy
The Site and Services are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe that we have collected such information, please contact us at email@example.com.
II. HOW WE USE AND SHARE INFORMATION
When you become a member of the IWCA, you grant us permission to share your Personal Information, such as your name, your address, etc. to third-party vendors so they can send any member gifts or other member benefits to you. Vendors may then use your Personal Information to contact you with promotional offers and other sales-related materials unless you explicitly make a request to that vendor that they not contact you. Contacting the vendor to request to be removed from their mailing and sales list is your sole responsibility. The IWCA will not request that you be removed from a vendor’s mailing list.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental requests; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security, or technical concerns; or to protect them against harm to the rights, property, or safety of our members or the public as required or permitted by law.
III. HOW WE PROTECT INFORMATION
We implement security measures common to membership sites designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. No member of our staff, management, or board of directors has the ability to see your password. Some management staff does have the ability to send you a password reset link, or to manually reset your password.
We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer (SSL) technology. However, these measures do not guarantee that your information will not be accessed, disclosed, or destroyed by breach of such firewalls and secure server software. By using our Services, you acknowledge that you understand and agree to assume these risks.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
V. LINKS TO OTHER WEBSITES
VII. CONTACT US
International Window Cleaning Association 905 S Martin Luther King, Jr. Blvd, Suite D | Americus, GA 31719 • 888.522.1905